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What 6l77u Does With Your Account Data

Your account data — from registration details and bKash, Nagad or Rocket transaction references to session activity — is handled according to the terms set out in this policy; you can ask us to view, correct or remove it at any time through our…

Data ProtectionAccount PrivacyYour RightsSecure Handling
6l77u What 6l77u Does With Your Account Data
CONTACT OUR TEAM

Reach Us About Your Privacy Rights

Questions about your personal data — what we hold, how to correct it, or how to request removal — can be directed to our support team without going through a lengthy process. Live chat is available from any page on the site and is the quickest route for straightforward queries. For formal requests, email gives you a written record of what you have asked and when. Some adjustments, like updating your registered phone number, can be made directly inside your account settings.

Team online

Live Chat

Open the chat window from any page to ask about your personal data, request a correction or raise a concern about how your account details are handled.

Email Request

Write to our support address for formal data requests — including access to your account data or a request to delete the details we hold about you.

Account Settings

Update your contact details, review your recent session activity or adjust notification preferences directly from your account settings page — no need to contact support for basic changes.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We keep your data secure through access controls, session management and encryption on data in transit. Your wallet credentials — whether you use bKash, Nagad or Rocket — are never stored on our servers; we only see the transaction reference your wallet app generates. You have the right to ask what we hold, request a correction, or ask for deletion subject to applicable retention requirements. Cookies run in two tiers: those essential to your session, and analytical ones that can be switched off in browser settings without breaking your account access.

Data Retention

We keep your account data for as long as your account remains open, plus a defined period after closure to meet applicable record-keeping requirements.

Cookie Control

Essential cookies maintain your login session and are needed for the site to work. Non-essential analytical cookies can be switched off in your browser without affecting your account access.

Account Security

Access to stored personal data is limited to staff who operate or support your account. Your bKash, Nagad or Rocket wallet credentials are never held on our servers.

Your Data Rights

You can request to view, correct or remove data we hold. Send the request through live chat or email and our team will respond within a reasonable period.

Your Privacy Policy Questions Answered

Below are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question is not covered here, our live chat team can help directly from any page on the site. All access to and use of our platform — including the exercise of these data rights — depends on your local law and eligible regions.

We collect your name, email address and phone number at registration, plus payment references generated each time you deposit or withdraw via bKash, Nagad or Rocket.

No. Your wallet PINs stay inside the bKash, Nagad or Rocket apps. We only receive a transaction reference to match your payment to your account record.

Contact us through live chat or email with your account details. We will locate the data we hold and share it with you within a reasonable timeframe.

Yes. Submit a deletion request through our support channel. We will remove your personal data, subject to any retention obligations that apply under applicable law.

We retain certain records for a period after account closure as required by applicable record-keeping rules. The exact duration depends on the category of data involved.

We share data only where necessary — for example, a transaction reference passed to bKash or Nagad to process your payment. We do not sell personal data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.